Chat Support Executive 12th Pass Fresher Jobs in Ahmedabad

Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment

Chat Customer Service Representative - Non-Voice in Ahmedabad. Below are the details of the role and the associated benefits:Key Responsibilities:Respond to incoming communications from customers via chat.Resolve customer issues through written communication.Requirements:Willingness to relocate to Ahmedabad and work on-site.Excellent communication skills in English (both written and verbal).Ability to work in night and rotational shifts.Minimum educational qualification: 12th Standard pass. Graduates and Post Graduates in any stream are welcome.Skills Required:Proficiency in written and verbal English communication.Good computer knowledge with a typing speed of 25 words per minute and at least 85% accuracy.Salary Package:26,000 CTC to 35,000 CTC.Night Shift Allowance.Subsidized Meals.Free Cab Facility.Other Employee Benefits.Employee Benefits:Career growth opportunities through internal promotions.Employee development through in-house and external training.Comprehensive benefits including Mediclaim and Personal Accident Insurance.Attractive Employee Rewards.Free Transport during Night Shift.Free Guest House Stay for 5 Days.Gift Cheques for Marriage and Childbirth.Accommodation & Relocation Benefits:Free accommodation and meals for 5 days from the time of your arrival.Ticket fare reimbursement for relocation.

Job Description:Urgent Hiring Objective: We are looking for a dedicated and detail-oriented Process Executive (Non-Voice) to handle operations, ensuring accuracy, efficiency, and timely completion of tasks. The ideal candidate will possess strong typing skills, excellent written communication, and a customer-centric approach to delivering quality service.Key Responsibilities1. Handle customer queries and requests through chat, email, or other written communication platforms.2. Perform data entry, record maintenance, and documentation with high accuracy.3. Resolve customer concerns by providing accurate and timely information.4. Collaborate with team members to meet project deadlines and achieve quality benchmarks.5. Process and update customer accounts and ensure all data is current and accurate.6. Identify and escalate complex issues to relevant departments for resolution.7. Maintain confidentiality of customer and company information.Skills required:1. Typing Skills: Speed: Minimum 35 WPM (or higher depending on the requirement). Accuracy: 90% of accuracy level.2. Computer Proficiency: Knowledge of MS Office Suite (Excel, Word, Outlook).3. Email/Chat Etiquette4. Data Entry and Management5. Written Communication Skills6. Problem-Solving and Analytical Thinking7. Attention to Detail8. Team collaboration9. Time Management & Organizational skills.Timing : 9:15 AM to 6:30 PM (10 position)6:45 PM to 11:15 PM (10 position)Working days: Monday to Saturday ( Only Sunday off)

What You Bring to the Role Freshers/Experience can apply Great written communication skills in English including grammar and spelling 10 + 3 years Diploma/HSC/Any Graduate can Apply Computer savvy Flexibility to work in a 24/7 environmentBENEFITS:5 Days WorkingPF, Insurance, Gratuity BenefitCab Facility available for Night ShiftNight Shift Allowance5 days Accommodation Out-stationed candidates

We are looking for 6 Chat Support Executive Posts in new ranip, good english communication,Good typing speed with knowledge in Microsoft Office, and Required Educational Qualification is : Higher Secondary