Array ( [0] => centre-manager [1] => gurgaon ) Centre Manager Jobs in Gurgaon,Centre Manager Job Vacancies in Gurgaon Haryana
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Centre Manager Job Vacancies in Gurgaon

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Vice President (10-15 Years)

A Square Technologies Pvt. Ltd.

  • 10 - 15 yrs
  • 50+ Lakh/Yr
  • Gurgaon
Customer Experience Manager Customer Experience Back Office Operations Operational Enhancements Strategy Development Contact Centre Technology Integration Client Engagement Financial Management
The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.
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Profit Center Head Team Manager Sales Marketing Good Communication
Leadership: Providing day-to-day leadership and ensuring high performanceStaff management: Supervising and training staff, and resolving minor disagreementsCurriculum: Overseeing the development of a developmentally appropriate curriculumPolicies: Defining policies for admission, attendance, tuition, and educational goalsCommunication: Building relationships with parents, teachers, and childrenProblem-solving: Addressing problems that may arise with the budget, teachers, or parents
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  • 1 - 6 yrs
  • 7.5 Lac/Yr
  • Gurgaon
Centre Manager Academic Coordinator Student Coordinator Counselor
Position: Academic CoordinatorLocation: Gurgaon Working Days: Monday- Friday Work Timings: 10am -7pm Experience Required: 1-6 years Client: Leading Business School Salary: Upto 7 LPALooking for candidates with prior experience of working at early-stage educational startups.About the organisation:Our client is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy.Role and Responsibilities:The role requires one to assist the professors and Manage class scheduling and logistics Serve as the primary point of contact for students and faculty regarding academic matters. Oversee day-to-day operations within the academic department, ensuring efficiency and adherence to established protocols. Monitor resource utilization and identify opportunities for optimization and cost-efficiency. Work on improving daily processes by monitoring processes on the ground Ensuring the faculty is delivering the content as per MU standards
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  • 3 - 6 yrs
  • 6.0 Lac/Yr
  • Gurgaon
B2C Sales Salon Sales Beauty Sales Salon Manager Wellness Centre Walk in
Look after centre sales, sales targets, floor management, client interaction.
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Vice President - CX & BO Innovation

A Square Technologies Pvt. Ltd.

  • 10 - 15 yrs
  • 50+ Lakh/Yr
  • Gurgaon
Customer Experience Manager Customer Experience Back Office Operations Operational Enhancements Strategy Development Contact Centre Technology Integration Client Engagement Financial Management
The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.
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  • 6 - 12 yrs
  • Gurgaon
Data & Insights Management Consulting Performance Improvement Data Manager Work From Home Walk in
This is an opportunity to be a part of Data & Insights Centre of Expertise (CoE) team, based out of Gurugram office, and partner with Bain case teams primarily in Performance Improvement practice area to build IP and deploy products globally. Within the CoE, the Support Functions CoE specializes in building KPI repositories and analytical solutions focused on solving strategic problems in General and Administrative (G&A) functions for clients across industries.Data & Insights CoE consists of 100+ team members, working with multiple practices like Performance Improvement, Retail, Consumer Products, Financial Services, etc. As Manager, you will lead multiple teams of Project Leaders, Associates and Analysts to manage Support Functions (Finance, HR, IT, Legal, Real Estate & Facility Management) data assets, co-develop diagnostic tools with PI practice and support case teams/ clients with benchmarking and data insights. Managers work under the guidance of a Sr. Manager/ Director playing a key role in driving the teams overall work, domain expertise, client/ stakeholder communication, and people management.Lead Support Functions CoE team (15 people)o Ensure timely, high-quality delivery to clients through effective team management; define deliverables; prioritize and set deadlines; review work, provide feedback and ensure quality controlo Identify and proactively resolve problems and roadblocks on projects and escalate issues as neededo Develop domain expertise across various Corporate Support functions, along with capabilities such as Shared Services, Automation, Outsourcing etc.o Contribute to development of new products, IP within COE, including improving methodologies, tools, techniques and developing new ideas and approacheso Ensure utilization targets are met for the teams managed
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