Centre Manager Graduate Experience Jobs in Kolkata

We are looking for an experienced Centre Manager for our facility in Kolkata. The right candidate will oversee daily operations and ensure our center runs smoothly.Key Responsibilities:- Manage Operations: Ensure that the center operates efficiently by overseeing various day-to-day activities and solving any operational issues that may arise.- Team Leadership: Lead and support staff, providing guidance and training to enhance their performance and ensure a cohesive team environment.- Maintain Standards: Uphold the highest standards of service and customer satisfaction, ensuring that all center processes meet company guidelines.- Reporting: Prepare and present regular reports to senior management detailing center performance, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have between 5 to 10 years of experience in a managerial role, showcasing strong leadership abilities. A graduate degree is required to ensure a solid educational background. The ideal candidate must possess excellent communication and interpersonal skills, enabling them to work effectively with both staff and customers. Strong organizational skills and the ability to multitask are essential, along with problem-solving skills to address any challenges efficiently. A proactive approach to managing operations and a commitment to fostering a positive environment will be critical for success in this role. The position requires a full-time commitment and will be based in our office setting.

Leadership Role / People Management / Process Management / Key accounts Management .Delivering Top line sales & Bottom line ( Profits ) its for one zone each ..East & West

Centre Manager - Jus Jumpin Kids Trampoline Adventure ParkRole Overview:The Centre Manager is responsible for overseeing all day-to-day operations of the Jus Jumpin Kids Trampoline Adventure Park located at ABC Square Mall. This family entertainment facility offers trampoline jumping activities for both kids and adults. The Centre Manager ensures excellent customer service, efficient operations, staff management, and the overall success of the park.Key Responsibilities:Customer Service & Sales:- Manage the front counter operations including admissions, party bookings, and retail sales- Interact with customers in a friendly and professional manner, addressing any concerns or queries- Promote the park's offerings and maximize sales opportunities - Oversee the booking and coordination of parties and group eventsOperational Management:- Develop and implement standard operating procedures (SOPs) for all areas of the park- Ensure adherence to safety protocols, cleanliness standards, and park policies- Manage inventory levels for retail, party supplies, and operational equipment- Oversee facility maintenance and coordinate any required repairs or upkeepStaff Management:- Recruit, train, and supervise all park staff including jump assistants, party hosts, and cashiers- Conduct performance reviews and provide coaching for professional development- Schedule staff shifts and manage attendance, time off requests, and payroll- Foster a positive team environment and maintain open communicationFinancial Management:- Manage daily cash handling, bank deposits, and financial record keeping- Analyze sales data and identify opportunities to improve revenue- Control expenses by optimizing operational efficiency and minimizing wasteMarketing & Promotions:- Collaborate with the marketing team to develop and execute promotional campaigns- Represent the park at community events and build relationships with local businesses