Business Process Manager Graduate Fresher Jobs in Noida

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Key Responsibilities Conduct research on policy areas, industry trends, and potential partners Assist in creating business development strategies and outreach plans Support proposal writing, pitch decks, and communications help coordinate meetings, events, and stakeholder engagement Prepare data-driven insights, presentations, and reports

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

1) Generating leads by Identifying Potential Prospects through means of web research and business directories and sending them First Level Propositions 2) Mapping customer's requirements and feeding them with all commercial & technical information .3) Coordinating with the remote sales team and counterparts on initiation to execution of paper-work & pursuant of payment cycles. 4) Troubleshooting preliminary tech issues and actively involved in post-sales & relationship building activities with existing channels partners. A) B.Tech/BE/BBA/BCA/MCA/BSC (Comp.Science) with inclination towards Customer Relationship along with Tech supportB) Candidate with atleast 0-2 years of experience .C) Residing in NOIDA ; Loves Sending Emails or Chatting with People . D) Having Own Conveyance or located in the close vicinity (on a walking/walk able distance from Sec-15) E) Salary - 1,20,000 p.a+ attendance bonus(1,000) + 500(Internet) + variable incentive.F) Free Training Program for 2 months (Full Salary to be given on training period)G) Work From Home Facility - (Once in a week office)H) Laptops will be provided