Business Operations Analyst Graduate Fresher Jobs in Chennai

KEY RESPONSIBILITIES1. Business AnalysisGather and analyse business requirements from stakeholders.Prepare and submit Request for Proposal (RFP) and Request for Quotation (RFQ) documents.Translate business needs into functional specifications for technical teams.Identify gaps, risks, and opportunities in business processes.2. Project CoordinationCoordinate with internal teams to ensure timely delivery of project milestones.Track progress, manage timelines, and escalate issues when necessary.Facilitate meetings, prepare minutes, and follow up on action items.Ensure alignment between business goals and project execution.3. Tender BiddingIdentify relevant tenders from government and private portals.Prepare and submit bid proposals in coordination with technical and sales teams.Maintain a tracker of tender submissions, deadlines, and outcomes.Ensure compliance with tender requirements and documentation standards.4. Documentation & ReportingCreate and maintain project documentation, reports, and dashboards.Use Power BI or similar tools for data visualization and reporting.Present insights and recommendations to stakeholders and management.SKILL REQUIRED1. Proficiency in:Power BIReporting toolsDocumentation tools2. Familiarity with government tendering processes3. Ability to manage multiple projects and deadlines

Key Responsibility Area: o Financial Services/ Consumer banking business(preferred) - with extensive product/solutions orientation related to Customer Onboarding, Customer Service, or related areas.o Gathering and analyzing requirements for features and translating them into actionable solutions/products.o Creating visual models, such as flowcharts and diagrams, to represent business processes and facilitate understanding and communication among stakeholders.o Working closely with stakeholders, including clients, project managers, and development teams, to ensure clear communication, manage expectations, and address any concerns or issues that may arise.o Assessing potential risks and developing strategies to mitigate them, ensuring that projects are delivered on time and within budget.o A basic understanding of IT systems, databases, and software development methodologies (Agile)Eligibility Criteria: o Strong in Process Mapping and super user of tools like MS Visio, Mind Maps, etc.o Proven track record with product solutions (any technology) and familiarity with automationsolutions and data analytics. Any Digital Customer Onboarding or Customer Service or FraudManagement solutions/product ideation/elaboration and implementation experience.o Experience creating solutions leveraging automation platforms like UiPath, BluePrism, AA, Decisions, etc. would be preferred.o Well versed with Office 365.o Strong understanding of Project Management Software like Jirao Very strong Self learning capabilities and guiding team members.o Professional certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP)