Branch Relationship Job Vacancies in North 24 Parganas

As a Branch Relationship Manager, you will be instrumental in fostering strong relationships with clients and ensuring their needs are met effectively. Your role will involve understanding customer requirements and promoting financial products that align with their goals.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain relationships with clients, providing them with exceptional service and support to enhance customer satisfaction and loyalty.- **Sales and Marketing:** Identify new business opportunities by promoting various financial products and services, aiming to meet sales targets and expand the customer base.- **Problem Resolution:** Address customer queries and concerns promptly, ensuring that issues are resolved to maintain a positive customer experience.- **Market Analysis:** Analyze market trends and customer behavior to recommend strategies for product offerings and improvements.- **Documentation and Reporting:** Prepare and maintain accurate records of client interactions, transactions, and feedback to ensure compliance with company policies and to assist in decision-making.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to effectively connect with clients and understand their needs. A strong sales background and the ability to work independently are essential. Problem-solving skills are critical for addressing customer issues efficiently. Candidates should also have a basic understanding of financial products and services. An educational background in relevant fields such as B.A, B.Com, or B.B.A is preferred, along with a minimum of 1 to 4 years of experience in a similar role. A proactive attitude and the ability to work in a fast-paced environment are highly valued.

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131