Branch Banking Officer 12th Pass Jobs in Howrah

Axis Bank - Branch Officer Job RoleKey Responsibilities:Handle customers visiting the branch and understand their banking requirements.Open and service Savings/Current Accounts, FD/RD and other banking products.Acquire new customers through referrals, calling and local market activities.Promote and cross-sell CASA, loans, credit cards, insurance, mutual funds and other products.Maintain relationships with existing customers and generate additional business.Process customer transactions and service requests accurately within the required TAT.Resolve customer queries and complaints professionally.Promote digital banking services such as mobile banking, internet banking and WhatsApp banking.Follow KYC, regulatory, compliance and audit requirements.Maintain customer information and daily activities in the bank's CRM system.Achieve assigned monthly sales/business targets.Skills RequiredGood communication skillsCustomer-handling abilitySales and relationship-building skillsBasic knowledge of banking productsTarget-oriented approachGood computer/CRM knowledgeAbility to work under pressure

Axis Bank - Branch Officer Job RoleKey Responsibilities:Handle customers visiting the branch and understand their banking requirements.Open and service Savings/Current Accounts, FD/RD and other banking products.Acquire new customers through referrals, calling and local market activities.Promote and cross-sell CASA, loans, credit cards, insurance, mutual funds and other products.Maintain relationships with existing customers and generate additional business.Process customer transactions and service requests accurately within the required TAT.Resolve customer queries and complaints professionally.Promote digital banking services such as mobile banking, internet banking and WhatsApp banking.Follow KYC, regulatory, compliance and audit requirements.Maintain customer information and daily activities in the bank's CRM system.Achieve assigned monthly sales/business targets.Skills RequiredGood communication skillsCustomer-handling abilitySales and relationship-building skillsBasic knowledge of banking productsTarget-oriented approachGood computer/CRM knowledgeAbility to work under pressure

We are looking for a Banking Officer in Howrah to manage banking operations and provide excellent customer service. This is a full-time position ideal for those who have completed their 12th grade and have 0 to 2 years of experience in banking or related fields.**Key Responsibilities:**- **Customer Service:** Provide support to customers by answering inquiries, assisting with transactions, and resolving issues to ensure a positive banking experience.- **Transaction Management:** Process deposits, withdrawals, and other financial transactions accurately and efficiently to maintain proper account balances.- **Account Maintenance:** Assist in opening and closing accounts, updating customer information, and ensuring compliance with banking regulations.- **Sales Support:** Promote bank products and services to customers, explaining their benefits and assisting them in making informed decisions.- **Document Verification:** Verify and process loan applications and other financial documents to ensure all necessary paperwork is in order.**Required Skills and Expectations:**- Strong communication skills are essential to effectively interact with customers and colleagues.- Basic knowledge of banking operations and financial products will aid in performing tasks efficiently.- Attention to detail is crucial for accurately processing transactions and maintaining records.- Ability to work in a fast-paced environment while managing multiple tasks is important for success in this role.- A team-oriented attitude and willingness to learn are highly valued, as ongoing training and development are part of the position.