BCA Fresher Jobs in Pathanamthitta

For more details contact 8593930450

Welcome and assist customers with a friendly attitude, both in person and on the phone.Explain to customers how our gold loan services work and answer their questions.Help customers fill out loan application forms and collect necessary documents.Check the gold customers bring in for loans, ensuring accuracy and confidentiality.Assist in processing loan applications quickly and accurately following company policies.Learn about gold market trends, loan rates, and industry regulations to provide better service.Work closely with the team to ensure smooth loan processing and customer satisfaction.Solve customer problems quickly and escalate complex issues to senior staff.Keep detailed records of customer interactions, transactions, and inquiries.What We Need:Age up to 25 years.Fresh graduates are preferred.Fluent in the local language (please specify the locallanguage)

We are seeking for an efficient and passionate Assistant Branch Manager for one of our branch at Pathanamthitta Male/Female candidates with relevant experience, Apply with your updated resume

1. Starting business in a new villagea. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customersc. Assist the MC-IC in making the village approval2. Sourcing of businessa. Identification of customers and forming of Joint Liability Groupsb. Filling up of the application formc. Verification of the residence and business of the customerd. KYC verificatione. Pre-disbursement trainingf. Visiting potential customers in order to develop business3. Disbursementsa. Collection of KYC documentsb. Assisting the MC-IC for disbursement activity completionc. Loan documentation4. Collection of current duesa. Collect the collection sheets and stickers from MC-ICb. Group-wise collection as per scheduled time by following the processc. Deposit of collection moneyd. MERC entry5. Collection of over duesa. Follow up with the customers with updated data report of assigned portfoliob. Collection of money as per processc. Depositing the money in bankd. MERC entrye. Assist the MC-IC in initiating action against the defaulters