Airport Guest Relationship Executive Female 12th Pass Jobs in Kolkata

Job Descriptionwe are Hiring Fresher Candidate for Airport Guest Relationship Executivepost: Gre (guest Relation Executive), Csa (customer Services Associates), Gsa (guest Service Associates).duties: to Ensure the Security and Responsibilities of the Passenger in Airport Terminal.job Location: Kolkata (Pan India)

Primary ResponsibilitiesResponsible for the smooth functioning and for the satisfactory welfare of all guests of Airport.Responsible for Reception, Concierge operations, Hospitality and Cashier.Liaise with different departments for smooth and coordinated work.Ensure to interact with the guests & enable the team to understand guest requirements.Front Office PlanningEnsure that the arrivals and departures for the day and relevant records are maintained.Ensure quality in all aspects of work and among the staff in the lobby.People ManagementPersonally welcome and escort all guests of Airport.Authorize courtesies for V.I.Ps.Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.Financial ManagementEnsure that the log book is maintained.Ensure to balance the accounts on a daily basis.Operational ManagementAdhere to the Standard Operating Procedures & policies.Check outstanding of in-house guests on a daily basis.To check whether the following records are kept in order and up to dateo Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently.o Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.o Check the grooming and hygiene of the team.o To be readily available at all times to deal with problems or complaints.o Ensure effective and speedy check-in & check-out facilities.Age criteria for male is 18 to 38 and for female 18 to 35....

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.