Airline Customer Service Job Vacancies in Thiruvananthapuram

As an Airport Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assisting passengers with inquiries and providing information about flight schedules, ticketing, and general airport services.- **Check-in Support**: Helping passengers during the check-in process, including verifying travel documents, issuing boarding passes, and ensuring luggage is properly tagged.- **Baggage Handling**: Coordinating with baggage services to ensure that luggage is safely transported from check-in to the aircraft and retrieved upon arrival.- **Safety and Security**: Ensuring that all safety regulations are followed and helping to maintain a secure airport environment.- **Communication**: Working closely with airline staff and other airport personnel to relay important information regarding flights, delays, and gate changes to passengers.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively with passengers and team members.- **Team Player**: Collaborating well with colleagues and contributing positively to a team environment is crucial.- **Attention to Detail**: Being detail-oriented is important for managing ticketing processes and ensuring compliance with safety regulations.- **Adaptability**: The ability to handle various situations quickly and efficiently, especially in a fast-paced environment.- **Customer-Oriented Approach**: A focus on providing excellent service to ensure a positive experience for all passengers. This is a full-time position based in Thiruvananthapuram, and candidates with varying levels of experience, from fresh graduates to those with up to six years in related roles, are encouraged to apply.

Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations

We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management