An air freight executive's responsibilities include:Coordinating with customers: Working with customers and the destination to coordinate shipping instructionsBooking flights: Booking flights with the procurement teamTracking shipments: Tracking and monitoring the status of shipments and informing customersMaintaining relationships: Maintaining good relationships with internal and external stakeholdersHandling customer inquiries: Handling customer inquiries in a timely and effective mannerEnsuring compliance: Ensuring compliance with customer Standard Operating ProceduresUpdating data: Ensuring all data is updated correctly in the systemInterfacing with multiple parties: Interfacing with multiple parties, including customers, warehouses, carriers, and customs, on shipment requirementsWorking with the billing team: Working with the billing team to close off jobs and issue invoicesResolving issues: Taking the lead in issue resolutionsImplementing improvements: Implementing improvements to enhance service capability within the teamAir freight, also known as air cargo, is the shipment of goods through an air carrier. Air transport services are the most valuable when it comes to moving express shipments around the globe.