We are hiring a Web Consultant/ Customer Service Representative to manage customer queries and cold calling for a B2B Website Process in International Market . You will be responsible for new business development (Acquiring new business )and maintain relationship with new and existing clients.
You would be dealing in Web/App and Digital Marketing Domain.
Responsibilities and Duties :
Basic Knowledge in Web/ Digital Marketing.
Prior experience in Web process in International BPO
Knowing our Products/Services inside and out so that you can answer questions.
Generating leads
Communicating with customers through various channels.
Cold Calling, s
Making Proposals, Negotiate and close the deal.
Keeping records of customer interactions, transactions, deliverable.
Communicating and coordinating with Operations Department as necessary.
Managing a team of junior customer service representatives.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Application Deadline:
Expected Start Date:
Job Types: Full-time,
Walk-In
Salary: ₹10, - ₹30, per month
Schedule: 5 working days
Day shift: Monday to Friday
Timing: 1pm to 10pm
Supplemental Pay: Yes
Performance bonus: Yes
Quarterly bonus: Yes
Yearly bonus: Yes
Experience: Min 6 months years in same field
Work Remotely: No