- Greet and seat customers: The waiter is responsible for welcoming customers to the restaurant and guiding them to their tables in a polite and courteous manner.
- Take food and drink orders: The waiter must accurately record customers' orders for food and beverages and communicate them to the kitchen staff promptly.
- Serve food and drinks: The waiter should deliver the ordered items to the correct tables efficiently, ensuring that customers receive their meals in a timely manner.
- Clear tables: After customers have finished their meals, the waiter must clear away empty dishes and reset the table for the next diners.
- Provide excellent customer service: The waiter should be attentive to customers' needs, respond to their requests promptly, and ensure their dining experience is enjoyable.
Required skills and expectations:
- Good communication skills: The waiter must be able to communicate effectively with customers and colleagues to ensure orders are accurately taken and delivered.
- Customer service orientation: The waiter should have a friendly and welcoming attitude, with a strong focus on providing excellent service to customers.
- Physical stamina: The job may involve standing for long periods and carrying heavy trays of food and drinks, so physical strength and endurance are important.
- Attention to detail: The waiter must pay close attention to customers' orders and preferences to ensure they receive the correct items and have a positive dining experience.