Virtual Relation Manager

Ayka Communications

engage regularly with the customers as defined by the contact policy.

2. Ensuring that

To enhance Customer Relationships ,Educate, Encourage & Induce the customers to use Digital mediums for their banking transactions/ needs to talk to the bank whenever the customer needs.

omer Engagement:

Call handling as per defined standards.

Accurate resolution for customer queries.

Promoting Digital Banking services for a superior customer service experience.

lar interactions with the customers and proactively assessing customer needs.

Requirements:

Qualifications: Graduate

Basic Banking

Good Communication skills

Experience : 0 - 2 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Virtual Relation Manager

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India