- Help customers via chat or email to ensure they have the best possible experience (most teammates tend to speak to 40+ customers every day).
- Help clients identify their ideal flight bookings based on their suggestions and requirements.
- International voice process for Airline Reservations and Sales.
- Regularly maintain a good relationship with our customers.
- Provide end to end service while organizing a trip for booking the flight tickets & creating the itinerary.
- Negotiate any customization or modifications requested and accommodate to the best level possible.
- Resolve any problem that arises regarding the trip for the customer.
- Regularly update a database containing client details and their travel information.
- Reach the sales and revenue targets.
- Stay up to date on domestic and international travel trends.
- Prior experience as a travel agent would be an added advantage.
- Basic knowledge of multiple global distribution systems (GDSs) and a variety of internal tools and systems to quote, exchange and refund airline tickets.
Experience : 1 - 2 Years
No. of Openings : 10
Education : Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree
Role : Travel Consultant
Industry Type : Travel / Tourism
Gender : [ Male / Female ]
Job Country : India