Job description
- Identifying and guiding patients to great hospitals as well as good places to visit.
- Knowledge of topography and major tourist destinations as well as the various treatments offered by famous doctors and different hospitals is preferable
- Strategic relationship with domestic and international hospitals, healthcare facilitators and other persons involved with patient care.
- Listing with international corporate, embassies, doctors, insurance companies, hospitals, healthcare facilitators and other ventures involved with patient care.
- Meeting and Greeting patients at Airport, Bus Station and Rail Station.
- Ensuring initial response time of less than hours for domestic and overseas queries.
- Develop and execute Annual Marketing Plan for International Patient Services
- Regular follow ups, content for promotion (Brochures, Video testimonials, Corporate Gifts etc.)
- Find new business development opportunities in focus geographies
- Generating business through active engagements with existing partners and appoints new partners.
- Research about clinics, hospitals and business partners in local and abroad for partnership
- Serving as liaison and mediator between patients and healthcare providers and tourism enterprises
- Understanding language and cultural barriers for easy transition (Bengali, Hindi and English are must)
Qualification and Experience
- Any Bachelor s or Master s Degree mandatory
- 1 or 2 years Medical Tourism Experience or Hospitality Sales & Marketing candidates will be preferred
- Excellent client service skills, customer visits required
- Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
- Strong ability to overcome customer objections and concerns; ability to quickly learn new medical advances