job description
- identifying and guiding patients to great hospitals as well as good places to visit.
- knowledge of topography and major tourist destinations as well as the various treatments offered by famous doctors and different hospitals is preferable
- strategic relationship with domestic and international hospitals, healthcare facilitators and other persons involved with patient care.
- listing with international corporate, embassies, doctors, insurance companies, hospitals, healthcare facilitators and other ventures involved with patient care.
- meeting and greeting patients at airport, bus station and rail station.
- ensuring initial response time of less than hours for domestic and overseas queries.
- develop and execute annual marketing plan for international patient services
- regular follow ups, content for promotion (brochures, video testimonials, corporate gifts etc.)
- find new business development opportunities in focus geographies
- generating business through active engagements with existing partners and appoints new partners.
- research about clinics, hospitals and business partners in local and abroad for partnership
- serving as liaison and mediator between patients and healthcare providers and tourism enterprises
- understanding language and cultural barriers for easy transition (bengali, hindi and english are must)
qualification and experience
- any bachelor s or master s degree mandatory
- 1 or 2 years medical tourism experience or hospitality sales & marketing candidates will be preferred
- excellent client service skills, customer visits required
- proficient in ms office products (excel, word, ms outlook, ms powerpoint)
- strong ability to overcome customer objections and concerns; ability to quickly learn new medical advances