We are looking for a dedicated and enthusiastic female Tellecaller to join our team in Sonia Vihar, Delhi. The ideal candidate will have a positive attitude and excellent communication skills, providing support and assistance on phone calls to our clients.
Key Responsibilities:
1. Making Calls: Contact potential and existing clients to promote our services and gather information.
2. Handling Inquiries: Respond to customer questions and concerns efficiently and courteously, ensuring a positive experience.
3. Maintaining Records: Document all calls made and their outcomes in our database to ensure proper follow-up and tracking.
4. Achieving Targets: Work towards daily and monthly performance targets, ensuring that inquiries are handled swiftly and effectively.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade education and possess excellent verbal communication skills in Hindi and English. A friendly and approachable demeanor is important for building rapport with clients. Candidates should be comfortable working in a fast-paced office environment, possessing a keen sense of organization to manage multiple calls. A basic understanding of computer applications will be an added advantage. No previous experience is necessary, making this a suitable opportunity for freshers eager to learn and grow in the field of customer service.
Experience
0 - 1 Years
No. of Openings
15
Education
12th Pass
Role
Tellecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Block A, 470, jai ram chowk, sonia vihar, delhi- 110090