Telecom Network Engineer

Key Responsibilities:

€¢ L2 Troubleshooting: Provide Level 2 support for network incidents, focusing on switches, routers, and firewalls. Troubleshoot and resolve complex network issues escalated from the L1 support team.

€¢ Device Management: Perform physical replacement of network devices, including switches, routers, and firewalls. Ensure minimal downtime during device swaps.

€¢ Network Monitoring: Monitor network performance and health using various network management tools. Identify and address potential issues before they impact network performance.

€¢ Configuration Management: Assist in the configuration and deployment of network devices. Ensure configurations are consistent with network policies and best practices.

€¢ Documentation: Maintain up-to-date documentation of network configurations, incidents, and procedures. Contribute to knowledge base articles for common issues and their resolutions.

€¢ Collaboration: Work closely with cross-functional teams, including IT, security, and infrastructure teams, to ensure network stability and performance.

€¢ Vendor Management: Coordinate with hardware vendors for device replacements, firmware upgrades, and other hardware-related issues.

€¢ Training and Support: Provide guidance and training to L1 support team members. Assist in the development of training materials for new network devices and procedures.

Qualifications:

€¢ Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

€¢ Experience: 3-5 years of experience in network support, with a focus on L2 troubleshooting of switches, routers, and firewalls.

€¢ Certifications: Relevant certifications such as CCNA, JNCIA, or equivalent are preferred.

€¢ Technical Skills:

o Strong knowledge of network protocols (TCP/IP, OSPF, BGP, etc.)

o Hands-on experience with network devices (Cisco, Juniper, etc.)

o Experience with firewall technologies (Palo Alto, Fortinet, etc.)

o Proficiency in network monitoring tools ,

• Experience

  4 - 8 Years

• No. of Openings

  4

• Education

  Post Graduate (Other Master Degree, M.B.A/PGDM, M.C.A, M.Tech, Post Graduate Diploma)

• Role

  Telecom Network Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office