Telecom Network Engineer

Intensity

key responsibilities:

l2 troubleshooting: provide level 2 support for network incidents, focusing on switches, routers, and firewalls. troubleshoot and resolve complex network issues escalated from the l1 support team.

device management: perform physical replacement of network devices, including switches, routers, and firewalls. ensure minimal downtime during device swaps.

network monitoring: monitor network performance and health using various network management tools. identify and address potential issues before they impact network performance.

configuration management: assist in the configuration and deployment of network devices. ensure configurations are consistent with network policies and best practices.

documentation: maintain up-to-date documentation of network configurations, incidents, and procedures. contribute to knowledge base articles for common issues and their resolutions.

collaboration: work closely with cross-functional teams, including it, security, and infrastructure teams, to ensure network stability and performance.

vendor management: coordinate with hardware vendors for device replacements, firmware upgrades, and other hardware-related issues.

training and support: provide guidance and training to l1 support team members. assist in the development of training materials for new network devices and procedures.

qualifications:

education: bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.

experience: 3-5 years of experience in network support, with a focus on l2 troubleshooting of switches, routers, and firewalls.

certifications: relevant certifications such as ccna, jncia, or equivalent are preferred.

technical skills:

o strong knowledge of network protocols (tcp/ip, ospf, bgp, etc.)

o hands-on experience with network devices (cisco, juniper, etc.)

o experience with firewall technologies (palo alto, fortinet, etc.)

o proficiency in network monitoring tools ,

• Experience

  4 - 8 Years

• No. of Openings

  4

• Education

  Any Master Degree, M.B.A/PGDM, M.C.A, M.Tech, Post Graduate Diploma

• Role

  Telecom Network Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office