Telecalling Executive

Supernova Instruments

1. Answering Phones And Explaining The Product And Services Offered By The Company.

2. Asking Questions To The Customer And Understanding Their Specifications.

3. Developing And Sustaining Solid Relationships With Customers To Encourage Repeat Business.

4. Obtaining Customer Information And Other Relevant Data.

5. Resolving Queries And Issues Related To The Products And Services.

6. Maintaining The Database Of The Customers On A Regular Basis.

7. Suggesting Solutions Based On Customers Needs And Requirements.

8. Contacting Existing Customers As Well As Prospective Customers Using Scripts.

9. Keeps Up Quality Service By Adhering To Organization Guidelines.

10. Developing In-Depth Knowledge Of Customer Products And Services To Make Suitable Recommendations Based On Customers' Needs And Preferences.

11. Addressing Clients' Uncertainties, Grievances, And Suggestions On Time.

12. Enter And Update Customer Information In The Database

And Process Orders In An Accurate Manner

14. Basic System Knowledge

15. Good Communication /Basic English/Good In Local Language

Experience : 0 - 3 Years

No. of Openings : 5

Education : Diploma, Any Bachelor Degree

Role : Telecalling Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India