Hiring Fresher - Telecalling Executive - Nashik

Key Responsibilities of a Telecalling Executive

1. Core Calling Duties

Outbound Calling: Initiate calls to potential leads (prospects) from a provided database to introduce the company's offerings.

Inbound Handling: Answer incoming calls from prospective customers responding to marketing campaigns.

Pitching: Effectively communicate product or service features, benefits, and pricing to persuade the customer.

Lead Generation: Qualify leads by gathering information on the customer's needs and determining their interest level.

Appointment Setting: Schedule meetings or demonstrations for the sales team with qualified leads.

2. Data Management & Reporting

CRM Maintenance: Accurately record all call information, customer feedback, and follow-up status in the Customer Relationship Management (CRM) system or a database.

Reporting: Prepare and submit daily/weekly call reports detailing the number of calls made, contacts reached, and leads generated.

Follow-up: Maintain a disciplined follow-up schedule to reconnect with interested prospects.

3. Quality & Customer Focus

Adherence to Scripts: Follow communication scripts and call guidelines while maintaining a natural, empathetic conversation flow.

Objection Handling: Address customer concerns, clarify doubts, and overcome objections to move the conversation forward.

Service Quality: Ensure high standards of professionalism and politeness to maintain the company's image.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Telecalling Executive

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery