Hiring Fresher - Telecalling Executive - Nashik

Impact HR & KM Solutions

key responsibilities of a telecalling executive

1. core calling duties

outbound calling: initiate calls to potential leads (prospects) from a provided database to introduce the company's offerings.

inbound handling: answer incoming calls from prospective customers responding to marketing campaigns.

pitching: effectively communicate product or service features, benefits, and pricing to persuade the customer.

lead generation: qualify leads by gathering information on the customer's needs and determining their interest level.

appointment setting: schedule meetings or demonstrations for the sales team with qualified leads.

2. data management & reporting

crm maintenance: accurately record all call information, customer feedback, and follow-up status in the customer relationship management (crm) system or a database.

reporting: prepare and submit daily/weekly call reports detailing the number of calls made, contacts reached, and leads generated.

follow-up: maintain a disciplined follow-up schedule to reconnect with interested prospects.

3. quality & customer focus

adherence to scripts: follow communication scripts and call guidelines while maintaining a natural, empathetic conversation flow.

objection handling: address customer concerns, clarify doubts, and overcome objections to move the conversation forward.

service quality: ensure high standards of professionalism and politeness to maintain the company's image.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  12th Pass, B.A, B.Com, B.Sc, Any Bachelor Degree

• Role

  Telecalling Executive

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery