We are looking for a dedicated and energetic Telecalling Executive to join our team in Thrissur. This is a part-time work-from-home position specifically for female candidates. Freshers are encouraged to apply, and a minimum educational requirement is a 10th-grade pass.
**Key Responsibilities:**
- **Making Outbound Calls**: You will connect with potential customers via phone calls to discuss our products and services. Your aim will be to inform them and build interest.
- **Providing Information**: You’ll explain product details clearly to customers, ensuring they understand features, pricing, and benefits, helping them make informed decisions.
- **Handling Customer Queries**: Answer calls from customers with questions or concerns, addressing their issues promptly and professionally to ensure satisfaction.
- **Maintaining Records**: Document all calls, interactions, and customer feedback in our database, allowing for better tracking and follow-up.
- **Meeting Targets**: Work towards achieving monthly targets set for calls made and leads generated, contributing to overall team success.
**Required Skills and Expectations:**
- **Communication Skills**: Excellent verbal communication is essential. You should be able to speak clearly and confidently to engage customers effectively.
- **Basic Computer Knowledge**: Familiarity with computers and software for maintaining records is needed.
- **Time Management**: Ability to manage your working hours efficiently to maximize productivity while working from home.
- **Positive Attitude**: A friendly and professional demeanor, coupled with a willingness to learn and adapt, is important for success in this role.