As a Telecalling Executive, you will play a crucial role in connecting with potential clients and promoting our products and services. You will be responsible for executing telephonic outreach and maintaining relationships with customers.
**Key Responsibilities:**
- **Customer Outreach:** Make outbound calls to potential customers to introduce our services, gather information, and promote the benefits they offer.
- **Lead Generation:** Identify and qualify leads by engaging with prospects, understanding their needs, and recording their interest for follow-up.
- **Follow-Up Calls:** Conduct follow-up calls to previous leads and customers to assess their interest and update them on new offerings or promotions.
- **Data Management:** Maintain accurate records of calls made, customer interactions, and follow-up actions in the database to ensure seamless communication.
- **Feedback Collection:** Gather feedback from customers regarding their experiences and suggestions to help improve our services.
- **Collaboration:** Work closely with the sales and marketing teams to align efforts, share insights, and achieve overall business targets.
**Required Skills and Expectations:**
- Strong verbal communication skills are essential to effectively convey information and engage with customers.
- Prior experience in telecalling or customer service is preferred, but not mandatory for candidates with a keen willingness to learn.
- Must be comfortable working in a full-time office environment and be able to follow a structured schedule.
- A background in , , , or .A is necessary, indicating familiarity with business concepts.
- A proactive attitude and the ability to handle rejection positively will be crucial for success in this role.
- Excellent organizational skills to manage multiple calls and tasks efficiently.
Experience
1 - 5 Years
No. of Openings
2
Education
Graduate (B.A, B.C.A, B.B.A, ICWA)
Role
Telecalling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office