Telecaller - Delhi

We are seeking a dedicated and energetic Telecaller to join our team in Delhi. The ideal candidate should have a passion for customer interaction and a desire to help clients.

Key Responsibilities:

- Making Calls: You will reach out to potential clients via phone to inform them about our products and services. This role involves explaining offerings in a friendly and informative manner.

- Understanding Customer Needs: Listening to customers and understanding their requirements will help you provide the best solutions. Collecting feedback on services and identifying areas for improvement is crucial.

- Handling Inquiries: As the first point of contact, you will address queries from clients promptly, ensuring they have a positive experience and feel valued.

- Updating Records: Maintaining accurate records of calls, outcomes, and customer interactions in our database is essential for tracking progress and refining our approach.

- Collaboration with Team: You’ll work closely with other team members to implement promotional campaigns and achieve team targets collectively.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to effectively engage with customers. A basic understanding of Microsoft Office is important for maintaining records. We expect you to be enthusiastic and self-motivated, with a positive attitude towards learning. While prior experience is not mandatory, familiarity with sales or customer service is an advantage. Adaptability and the ability to work in a fast-paced environment will help you succeed in this role.

• Experience

  0 - 6 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Telecaller

• Industry Type

  Other

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Pitampura