Looking For Telecaller

Pacific Placements and Business Consultancy Pvt. Ltd.

Job Title: Telemarketing Executive / Telesales Representative

Job Summary:

As a Telemarketing Executive, you will play a key role in promoting and selling products or services over the phone. Your primary responsibility is to engage with potential customers, generate leads, and close sales through effective communication and persuasion. This role involves maintaining a positive and professional attitude while meeting or exceeding sales targets.

Responsibilities:

Outbound Calls:

Initiate outbound calls to potential customers using prepared scripts.

Introduce products or services, explain their benefits, and address customer queries.

Lead Generation:

Identify and qualify potential leads through proactive calling.

Gather information on customer needs and preferences.

Sales Pitch:

Deliver a compelling sales pitch to persuade customers to purchase products or services.

Highlight key features and benefits to meet customer needs.

Product Knowledge:

Maintain a thorough understanding of the company's products or services.

Stay informed about industry trends and competitors.

Customer Relationship Management:

Build and maintain positive relationships with potential and existing customers.

Follow up with customers to ensure satisfaction and encourage repeat business.

Sales Targets:

Meet or exceed weekly, monthly, and quarterly sales targets.

Work towards achieving individual and team goals.

Data Entry and Reporting:

Accurately record customer information and sales details in the CRM system.

Provide regular reports on sales activities and outcomes.

Objection Handling:

Address customer concerns and objections effectively.

Provide additional information to alleviate doubts and secure sales.

Adherence to Compliance:

Ensure compliance with telemarketing and sales regulations.

Adhere to ethical practices in all customer interactions.

Continuous Improvement:

Seek feedback on calls and implement improvements in sales techniques.

Stay updated on product knowledge and sales

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, Secondary School, Any Bachelor Degree, B.A, B.Com

Role : Telecaller

Industry Type : FMCG / Food / Beverages

Gender : Female

Job Country : India