Designation: CCE
Experience: 0 to 2 Years
Process: Collection / Recovery (Banking/NBFC/Telecom)
Location: South Delhi (Lajpat Nagar Part-2)
Job KPI :-
Manage large amounts of outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, and research every issue
and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the
extra mile
Keep records of all conversations in our call center database in a
comprehensible way
Frequently up skill trainings/refreshers for improvement in
performance.
Meet personal/team qualitative and quantitative targets
Target based calling with major focus on conversion
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Telecaller
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office