Designation: CCE
Experience: 0 to 2 Years
Process: Collection / Recovery (Banking/NBFC/Telecom)
Location: South Delhi (Lajpat Nagar Part-2)
Job KPI :-
* Manage large amounts of outbound calls in a timely manner
* Follow communication scripts when handling different topics
* Identify customers' needs, clarify information, and research every issue
and provide solutions and/or alternatives
* Seize opportunities to upsell products when they arise
* Build sustainable relationships and engage customers by taking the
extra mile
* Keep records of all conversations in our call center database in a
comprehensible way
* Frequently up skill trainings/refreshers for improvement in
performance.
* Meet personal/team qualitative and quantitative targets
* Target based calling with major focus on conversion
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Telecaller
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office