Tele Caller (0-1 Years)

Intouch Quality Services

0 - 1 Years
5 Openings
Not Disclosed
Face-to-Face interview
Delhi

Key Skills

Basic Compute Knowledge Excellent Verbal Communication Telecaller

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Job Description

responsibilities

• should be able to work with a team.

• maintain daily call details and client details in the database

• regular follow ups with client.

• should have experience of handling both inbound and outbound calls.

• maintain accurate and up-to-date client and call details in our database.

• candidates shall prepare daily/, weekly/ monthly report and communicate the same to the higher authorities

• obtaining customer information and other relevant data.

• asking questions to the clients and understanding their specifications.

• candidates have to work under the guidance and instructions of the company.

• should be able to understand the clients complaint and work upon resolving them.

skills

• heshe must have positive attitude and must be focused on customer satisfaction.

• active listening and problem-solving abilities.

• positive attitude and a client-centric approach.

• good organizational and time management skills.