We are looking for a Telecaller to join our team in Kalkaji. The ideal candidate will be responsible for making outbound calls to potential clients, providing product information, and assisting in lead generation. The position is suitable for fresh graduates and requires a commitment to delivering exceptional customer service.
**Key Responsibilities:**
- **Making Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gauging their interest. This requires a friendly and engaging communication style.
- **Providing Information:** Answer customer queries related to our products and services clearly and accurately, ensuring they have a good understanding of our offerings.
- **Lead Generation:** Identify and qualify leads by collecting relevant information from potential customers, setting the stage for future sales.
- **Maintaining Records:** Keep track of calls made, customer interactions, and feedback. Accurate documentation is vital for effective follow-up.
- **Building Relationships:** Establish rapport with clients to turn a cold call into a warm interaction, fostering positive customer relations.
**Required Skills and Expectations:**
- Effective Communication: You should possess strong verbal communication skills to convey information clearly and persuasively.
- Customer Service Orientation: A positive attitude towards helping customers and a willingness to solve problems as they arise is essential.
- Basic Computer Skills: Familiarity with using computers and basic office software for documenting calls and maintaining records is required.
- Team Player: Ability to work collaboratively with team members and share information effectively is important.
- Organizational Skills: You should be able to manage your time efficiently and prioritize tasks accordingly.
Experience
0 - 1 Years
No. of Openings
2
Education
12th Pass
Role
Telecaller
Industry Type
Accounting / Finance
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
45 Mangala Market