- make outbound calls to potential customers: as a tele sales officer, your main responsibility will be to make outbound calls to target customers in order to promote and sell products or services.
- handle customer inquiries: you will be required to handle customer inquiries over the phone regarding the products or services being offered, and provide accurate information to potential customers.
- meet sales targets: your goal will be to meet the sales targets set by the company by persuading customers to purchase the products or services being promoted.
- maintain call records: it is important to maintain accurate records of all calls made, including details of inquiries, purchases, and follow-up actions.
required skills and expectations:
- excellent communication skills: you should have strong verbal communication skills in order to effectively communicate with customers over the phone and persuade them to make a purchase.
- good listening skills: it is important to actively listen to customers' needs and concerns in order to address them effectively.
- basic computer skills: you should be comfortable using basic computer programs to maintain call records and track customer interactions.
- ability to work independently: as this is a work from home position, you should be able to work independently and manage your time effectively to meet sales targets.
- willingness to learn: since this is a role for freshers, a willingness to learn and adapt to new sales techniques is key to success in this position.