telesales executive jd
• role and responsibilities:
- contact potential or existing customers to inform them about a product or service using scripts
- answer questions about products or the company
- ask questions to understand customer requirements and close sales
- direct prospects to the field sales team when needed
- enter and update customer information in the database
- take and process orders in an accurate manner
- handle grievances to preserve the company’s reputation
- go the “extra mile” to meet sales quota and facilitate future sales
- keep records of calls and sales and note useful information
requirements and skills
- proven experience as tele sales representative or other sales/customer service role
- proven track record of successfully meeting sales quota preferably over the phone
- good knowledge of relevant computer programs (. crm software) and telephone systems
- ability to learn about products and services and describe/explain them to prospects
- excellent knowledge of english
- excellent communication and interpersonal skills
- cool-tempered and able to handle rejection
- outstanding negotiation skills with the ability to resolve issues and address complaints
- high school diploma; bsc/ba will be a plus
Experience
0 - 1 Years
No. of Openings
10
Education
B.A, Higher Secondary, Any Bachelor Degree
Role
Tele Sales Executive
Industry Type
Pharma / BioTech / Clinical Research
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office