Tele Sales Executive

Mistiko Solutions India Pvt Ltd

TELESALES EXECUTIVE JD

Role and Responsibilities:

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Ask questions to understand customer requirements and close sales

- Direct prospects to the field sales team when needed

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the companys reputation

- Go the extra mile to meet sales quota and facilitate future sales

- Keep records of calls and sales and note useful information

Requirements and skills

- Proven experience as tele sales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent knowledge of English

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

- High school diploma; BSc/BA will be a plus

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, Any Bachelor Degree, B.A

Role : Tele Sales Executive

Industry Type : Pharma / BioTech / Clinical Research

Gender : Female

Job Country : India