- make outbound calls to potential customers: the tele caller will be responsible for making calls to potential customers to pitch products or services and generate leads.
- answer incoming calls from customers: the tele caller will also need to handle incoming calls from customers, address their inquiries, and provide information about products or services offered.
- maintain records of calls and sales: it is important for the tele caller to keep detailed records of all calls made, including the outcome of the call, customer details, and any follow-up required.
- follow up with customers: the tele caller should follow up with customers who have shown interest in the products or services to encourage conversion and build relationships.
skills and expectations:
- good communication skills: the tele caller should have excellent verbal communication skills to effectively communicate with customers and pitch products or services.
- basic computer knowledge: basic knowledge of computers and data entry is required to maintain call records and customer information.
- patience and persistence: patience and persistence are important traits for a tele caller as they may need to make multiple calls to convert a lead into a sale.
- ability to work independently: the tele caller should be able to work independently and manage their time effectively to make a high volume of calls.