Tele Caller Cum Office Assistant

Impact HR & KM Solutions

key responsibilities

i. tele-calling and communication

outbound calling: make outbound calls to potential clients, customers, or vendors to introduce company products/services, generate leads, schedule appointments, and follow up on inquiries.

inbound call handling: answer, screen, and direct incoming phone calls to the appropriate staff or department promptly and professionally.

customer/client relations: resolve basic queries, address complaints, and provide accurate information about the company, products, and services.

record keeping: maintain detailed, accurate logs of all tele-calling activities, customer interactions, and lead data in the crm system or designated database.

communication follow-up: send follow-up emails, whatsapp messages, or sms/appointment reminders as required by the business process.

ii. office administration and support

front desk management (if applicable): greet and welcome visitors, clients, and guests, ensuring a positive first impression and directing them appropriately.

administrative tasks: manage and maintain digital and physical filing systems, ensuring all documentation is organized and easily accessible.

correspondence: handle incoming and outgoing mail, couriers, and deliveries; draft and prepare professional letters, emails, and internal memos.

supply management: monitor and maintain inventory of office supplies, stationery, and kitchen items, and place orders to prevent shortages.

scheduling: assist in scheduling and coordinating appointments, meetings, and conference room bookings for staff or management.

general support: provide clerical and administrative support to other departments or staff as needed, including photocopying, scanning, data entry, and basic reporting.

office maintenance: coordinate with maintenance vendors (., cleaning staff, it support) to ensure the office environment is tidy, functional, and secure.

• Experience

  1 Years

• No. of Openings

  12

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery