- Key responsibilities:
1. Making outbound calls to potential customers: The tele caller will be responsible for making calls to prospective customers to promote products or services offered by the company.
2. Explaining products or services to customers: The tele caller will need to provide information about the company's products or services to customers and answer any queries they may have.
3. Generating sales leads: The tele caller will need to identify and generate potential sales leads through the calls made to customers.
4. Maintaining customer relationships: It is important for the tele caller to build and maintain good relationships with customers to ensure repeat business.
- Required skills and expectations:
1. Good communication skills: The tele caller should have excellent verbal communication skills to effectively communicate with customers over the phone.
2. Patience and perseverance: Dealing with different types of customers can be challenging, so the tele caller should have the patience and perseverance to handle such situations.
3. Basic computer knowledge: It is important for the tele caller to have basic computer knowledge to enter customer details and update records.
4. Positive attitude: A positive attitude is essential in this role to ensure a pleasant interaction with customers and achieve sales targets.