- Make outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to promote products or services offered by the company.
- Answer incoming calls from customers: The tele caller will also be required to handle incoming calls from customers, address their queries, and provide information about the products or services.
- Maintain call records and update databases: It is crucial for the tele caller to keep accurate records of calls made, responses received, and update customer databases with relevant information.
- Follow up with customers: The tele caller must follow up with customers who have shown interest in the products or services, provide additional information if required, and ensure customer satisfaction.
- Good communication skills: The candidate must have excellent verbal communication skills to effectively communicate with customers over the phone.
- Basic computer knowledge: The tele caller should have basic computer skills to update databases, send emails, and use the necessary software for call handling.
- Strong customer service orientation: The candidate should have a strong customer service orientation to address customer queries and ensure customer satisfaction over the phone.