In the role of Telicaller, you will engage in a combination of communication and computer-based tasks. Your primary responsibilities will include making calls to clients, managing meetings, and typing quotations. You may also be involved in scheduling and coordinating with technicians regarding issues related to gem and batteries, as well as managing inverter battery concerns.
Key responsibilities include:
- Conducting calls to clients to address queries and provide information.
- Typing quotations accurately for customer orders and service proposals.
- Facilitating meetings and discussions with technicians to understand and resolve battery and inverter issues.
- Monitoring the day-to-day locations of technicians and adjusting schedules as needed.
The ideal candidate should possess strong communication skills and the ability to work with computers efficiently. A basic understanding of technical terms related to batteries and inverters would be beneficial. You should be detail-oriented, with good organizational skills to manage multiple tasks effectively.
This position is full-time, located in Kalkaji, Delhi. You will be required to work from the office and engage in fieldwork as necessary. A valid driving license may be needed for any field-related tasks. A proactive approach and the ability to work closely with a team is essential to succeed in this role.