• should be able to speak english, hindi and any one the languages like kannada, telugu, tamil, malayalam, gujrati and marathi.
• any education qualification except engineering.
job description:
• call clients and customers to inform them about the company’s products and services.
• building lasting relationships with clients and making sure to offer best possible service.
• handling and resolving customer complaints regarding product sales to customer service problems.
• following up with clients and call back wherever required.
• identifying, escalating priority issues and reporting to the team leads.
• adaptability and accountability.
• completing call notes and call reports as necessary and updating them google sheets.
requirements:
• good communication and basic typing skills
• ability to work with others in a close manner.
• fluency in multiple languages may be desired.
• good multi-tasking skills.