Tele Caller Executive

Aglow Traders

0 - 1 Years
15 Openings
1.0 - 1.3 Lac/Yr
Face-to-Face interview
Kodambakkam, Chennai

Key Skills

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Job Description

handle customer's inbound and outbound calls. solving queries, telling them about products/offers/services

follow communication “scripts” when handling different topics

identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

seize opportunities to upsell products when they arise

build sustainable relationships and engage customers by taking the extra mile

keep records of all conversations in our database in a comprehensible way

frequently attend educational seminars to improve knowledge and performance level

meet personal/team qualitative and quantitative targets

minimum requirement:

good communication skills

good problem-solving skills over the call

high energy level