Freshers For Tamil Telecaller - Malda

As a Tamil Tele Caller, you will play a vital role in communicating with customers and promoting our products or services through phone calls. Your primary objective is to deliver excellent customer service and enhance customer satisfaction.

**Key Responsibilities:**

- **Making Outbound Calls:** You will contact potential and existing customers to discuss products, services, or special offers, ensuring clear and friendly communication.

- **Customer Engagement:** Engaging with customers to understand their needs and providing accurate information about our offerings will help build strong relationships.

- **Maintaining Records:** Keeping detailed records of calls, customer interactions, and feedback is essential for reporting and improving future outreach.

- **Answering Queries:** You will address customer queries and concerns promptly, aiming to provide satisfactory solutions and information.

- **Following Scripts:** Using provided scripts to ensure consistency in communication while being adaptable to customer needs will enhance the calling experience.

**Required Skills and Expectations:**

- **Language Proficiency:** Fluency in Tamil is necessary, as you will be communicating with Tamil-speaking customers.

- **Communication Skills:** Strong verbal communication and listening skills are essential for effectively conveying information and understanding customer needs.

- **Customer Service Orientation:** A positive attitude and a passion for helping customers are crucial for delivering exceptional service.

- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to use calling software are expected.

- **Self-Motivated:** As this is a work-from-home position, you should be self-motivated and able to manage your time effectively to meet targets.

• Experience

  0 - 3 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Tamil Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home