Subject Matter Expert

Saumya Consulting & Legal Services

to work for the uk lead generation & hot transfers campaign.

• to provide effective outbound services such as making telephone calls to the customers in the uk

for various products.

• to confirm customer’s details, share the product information and generate leads, sales, hot transfer

keeping in all the quality parameters in mind.

• to conduct live or 3-way call transfers (when/if required)

• to achieve the given target by the supervisor on daily basis/weekly or on monthly basis.

• to discuss every complicated matter with the supervisors, team leaders, people in charge, and other

professionals effectively to settle the important on call issues.

• to proactively support their team by suggesting new ideas and questioning thinking where

appropriate.

• to foster good relationships with all internal and cross-functional teams.

• attend the training and briefings as and when required to effectively perform the assigned tasks and

goals.

• act as an ambassador for the business and promote the company and its products.

• important: this is a dynamic work environment; numerous occasions will arise where support is

required outside of the job description.

• to work for the uk lead generation & hot transfers campaign.

• to provide effective outbound services such as making telephone calls to the customers in the uk

for various products.

• to confirm customer’s details, share the product information and generate leads, sales, hot transfer

keeping in all the quality parameters in mind.

• to conduct live or 3-way call transfers (when/if required)

• to achieve the given target by the supervisor on daily basis/weekly or on monthly basis.

• to discuss every complicated matter with the supervisors, team leaders, people in charge, and other

professionals effectively to settle the important on call issues.

• to proactively support their team by suggesting new ideas and questioning thinking where

appropriate.

• to foster good relationships with all internal and cross-functional teams.

•

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Subject Matter Expert

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office