Subject Matter Expert

Saumya Consulting & Legal Services

To work for the UK Lead Generation & Hot Transfers Campaign.

To provide effective Outbound Services such as making telephone calls to the customers in the UK

for Various products.

To confirm customers details, share the product information and generate leads, Sales, Hot Transfer

keeping in all the Quality Parameters in mind.

To Conduct live or 3-way Call transfers (When/If required)

To achieve the given target by the supervisor on daily basis/weekly or on Monthly basis.

To discuss every complicated matter with the supervisors, team leaders, people in charge, and other

professionals effectively to settle the important on call issues.

To proactively support their team by suggesting new ideas and questioning thinking where

appropriate.

To foster good relationships with all internal and cross-functional teams.

Attend the training and briefings as and when required to effectively perform the assigned tasks and

goals.

Act as an ambassador for the business and promote the company and its products.

Important: This is a dynamic work environment; numerous occasions will arise where support is

required outside of the job description.

To work for the UK Lead Generation & Hot Transfers Campaign.

To provide effective Outbound Services such as making telephone calls to the customers in the UK

for Various products.

To confirm customers details, share the product information and generate leads, Sales, Hot Transfer

keeping in all the Quality Parameters in mind.

To Conduct live or 3-way Call transfers (When/If required)

To achieve the given target by the supervisor on daily basis/weekly or on Monthly basis.

To discuss every complicated matter with the supervisors, team leaders, people in charge, and other

professionals effectively to settle the important on call issues.

To proactively support their team by suggesting new ideas and questioning thinking where

appropriate.

To foster good relationships with all internal and cross-functional teams.

Experience : 2 - 8 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Subject Matter Expert

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India