Product Support jobs in Gurgaon - TIL

  • Sr Product Support


    1. 0 - 3 yrs
    2. Gurgaon NA NA NA
    Not disclosed

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  • Job View 19 Views
  • Applicants Less than 5 Applicants
  • 2021-07-12 2022-01-12

Job Description

Provide enterprise grade support to our clients over email and phone

Address core technical queries related to the product

Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript

Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases

Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports

Create and maintain internal documentation repositories


IT-Hardware & Networking / IT-Software / Software Services

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy



Any Bachelor Degree

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