Product Support jobs in Gurgaon - TIL

  • Sr Product Support

    TIL

    1. 0 - 3 yrs
    2. Gurgaon NA NA NA
    NA
    Not disclosed

Apply Now View All Jobs by this Recruiter

  • Job View 19 Views
  • Applicants Less than 5 Applicants
  • 2021-07-12 2022-01-12

Job Description

Provide enterprise grade support to our clients over email and phone

Address core technical queries related to the product

Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript

Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases

Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports

Create and maintain internal documentation repositories

Industry

IT-Hardware & Networking / IT-Software / Software Services

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

3

Qualification

Any Bachelor Degree


About TIL

We are specialize in Employment Agency and HR Services.

Learn more...

read more
Apply Now



Career Insights For Your Growth