ServiceNow Specialist +Salesforce Integration

Brid Tech Solutions Private Limited

exp - 4 to 5 yrs

we are seeking a skilled servicenow specialist with expertise in salesforce integration to join our dynamic team. the ideal candidate will have a strong background in configuring and maintaining servicenow applications, with a particular focus on integrating servicenow with salesforce to optimize business processes and enhance operational efficiency.

key responsibilities:

servicenow administration: manage and maintain the servicenow platform, ensuring optimal performance, reliability, and scalability.

salesforce integration: develop and implement integration solutions between servicenow and salesforce, leveraging apis, web services, and middleware.

configuration & customization: configure servicenow applications, including workflows, ui actions, business rules, client scripts, and acls.

process automation: automate business processes within servicenow to improve efficiency and user experience.

incident & problem management: troubleshoot and resolve issues related to servicenow and salesforce integrations promptly.

stakeholder collaboration: work closely with business stakeholders, it teams, and third-party vendors to gather requirements, provide solutions, and ensure seamless integration.

training & support: provide training and support to end-users and administrators on servicenow functionalities and integrated processes.

documentation: maintain comprehensive documentation of system configurations, integration processes, and any changes made to the system.

• Experience

  4 - 5 Years

• No. of Openings

  2

• Education

  B.E, B.Sc, B.Tech

• Role

  ServiceNow Specialist

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home