Offshore Remote Position: ITSM Software Developer (ServiceNow Integration & Security)
Location: Offshore Remote (Any city/country in Asia Pacific Region)
Duration: 12-24 months contract (offshore in Asia Pacific Region)
Skills needed:
• 7+ years of experience as an ITSM Software Developer to design, develop, and maintain an IT Service Management (ITSM) software product that integrates seamlessly with ServiceNow. Expertise in IT infrastructure monitoring, event management, and automation, leveraging tools such as Zabbix, OTRS/Zuny, Linux, KVM, LXC, Kubernetes, and Proxmox.
• Proficient in ITSM frameworks (ITIL, Incident & Event Management).
• Hands-on experience with following tools:
o Zabbix (for monitoring, alerting, and automation).
o OTRS/Zuny (for ticketing, ITSM workflows).
o Linux (for server administration, automation).
o KVM & LXC (for virtualization and container management).
o Kubernetes (for orchestration, service discovery, self-healing).
o Proxmox (for VM/container lifecycle management).
• Strong programming skills in Python, Go, JavaScript for API development.
• Experience integrating with ServiceNow APIs (REST, SOAP, Webhooks).
• Familiarity with Ansible/Terraform for infrastructure automation.
• Experience with source code obfuscation techniques, including:
o JavaScript minification and obfuscation (., UglifyJS, )
o Python code obfuscation (., PyArmor, Nuitka, Cython)
o Binary obfuscation for compiled code (., LLVM obfuscation, ProGuard, Obfuscator-LLVM)
o Reverse engineering prevention techniques (anti-debugging, anti-tampering, code watermarking)
• Problem-solving mindset with a focus on automation and security.
• Ability to work in cross-functional teams (IT, DevOps, Security).
• Certifications in ITIL, ServiceNow, or Kubernetes (CKA/CKAD).
• Experience with ServiceNow Event Management and IT Operations Management (ITOM).