Service Now Developer

Selsoft Pvt Ltd

hi there,

greetings to you !!!

role: service now developer

exp : 5+ years

responsibilities:

develop servicenow solutions: design, develop, and customize servicenow applications, modules,

and workflows to meet the organization's cmdb and itsm requirements.

configuration management database (cmdb): implement and maintain the cmdb, including

designing and defining configuration item (ci) classes, relationships, and attributes. ensure data

integrity, accuracy, and consistency within the cmdb.

it service management (itsm): design and implement itsm processes, such as incident

management, problem management, change management, and service request management, using

servicenow itsm modules.

integration and automation: develop integrations between servicenow and other systems, tools, or

databases using web services, apis, and scripting languages (javascript, powershell, etc.). automate

manual tasks and processes within servicenow.

customization and enhancement: customize servicenow user interface, forms, lists, and portals to

improve user experience and streamline processes. develop servicenow widgets, ui policies, and

client scripts as required.

testing and deployment: perform thorough testing of servicenow configurations, customizations,

and integrations. plan and execute servicenow releases, including deployment, documentation, and

post-deployment support.

collaboration and support: collaborate with cross-functional teams, including it operations, service

desk, and other stakeholders, to gather requirements, provide technical guidance, and deliver

effective servicenow solutions. provide support and troubleshooting assistance to end-users.

documentation and training: document technical designs, configurations, and processes related to

servicenow development. conduct training sessions and create user guides for servicenow

functionalities and best practices.

thanks and regards,

gayathri m

• Experience

  5 - 9 Years

• No. of Openings

  3

• Education

  B.E

• Role

  Service Now Developer

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office