this role is critical in ensuring smooth franchise onboarding and continuous technical support.
key responsibilities 1. studio setup work
visit new franchise location and handle complete technical setup.
install detailing machines (vacuum, extractor, steam, ro, pressure washer).
setup lighting (ceiling lights, task lights, bay lights).
install and configure compressor, water line, drainage, and electric points.
check studio layout and ensure it matches carzspa standards.
run test operations for all machines after installation.
provide basic training to franchise staff on machine handling.
2. machine installation & configuration
assemble, mount, and configure machines according to guidelines.
calibrate equipment for correct pressure, suction, or temperature.
ensure safe wiring and load management for all electrical equipment.
3. machine repair & amc work
attend breakdown calls from franchise studios.
diagnose machine issues and perform on-site repair.
schedule and complete preventive amc visits.
replace faulty parts and recommend upgrades when required.
maintain service logs and machine health reports.
4. technical support & reporting
requirements
iti / diploma (electrical / mechanical / electronics).
hands-on experience with machine installation or field service.
basic electrical wiring and load understanding.
comfortable with travel (frequent site visits)