Salon Manager

Sooper Salon

Client Service & Satisfaction:

Exemplify highest quality professional client services as promised & instill that orientation among staff.

Educate clients about beauty service offering & product line available for retail purchase, in order to keep their hair/skin in good condition.

To maintain and constantly review client service standards.

Value clients time and resolve clients concerns or complaints and provide optimum solution to satisfy them.

Ensure consistency of services and treatments.

Staff Management:

Create a teamwork environment. Inspire, guide, train & develop staff members & promote a happy working atmosphere.

To encourage and motivate all staff to maximum potential, both technically and professionally for their individual benefit & future growth.

Assess & identify the need for product, services and sales skills training among staff for continuous skill enhancement and growth within the company, counseling of those not meeting company standards and scheduling employees to attend training.

Inform salon employees about new product, training, company policies + promotions, Managements feedback, etc

Handling staff grievance

Accountable for the performance and its review of salon team members Conduct monthly / weekly meeting.

Ensure that all the new joinees complete the joining formalities . employee details form, salary A/C opening, ESIC/PF form (if reqd.) within the stipulated time.

Salon Hygiene, Cleanliness & Maintenance:

To ensure salon cleanliness and maintenance.

With the support of the salon team, ensure that facilities & equipment are maintained according to company standards.

Report & document any observed or known safety, hazards, conditions or unsafe practices & procedures to management immediately.

To ensure that small maintenance jobs are carried out and paid for from petty cash.

Retail Management:

To follow the guidelines on controlling and accounting for stock and maintain an accurate and optimum inventory level & accountability syst

Experience : 1 - 3 Years

No. of Openings : 5

Education : Diploma, B.A, B.C.A, B.B.A

Role : Salon Manager

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India