- Engage with customers to understand their needs and promote products: As a Sales Associate, you will be responsible for interacting with customers, identifying their requirements, and recommending products or services that meet their needs.
- Assist customers in making purchase decisions: You will guide customers through the sales process, provide them with information about products, answer their queries, and help them make informed decisions.
- Process sales transactions: You will handle cash, credit card transactions, issue receipts, and ensure a smooth and efficient checkout process for customers.
- Maintain a clean and organized sales floor: You will be responsible for keeping the sales area neat, organized, and visually appealing to attract customers and create a positive shopping experience.
- Follow up with customers after sales: You will follow up with customers post-purchase to ensure satisfaction, address any concerns, and build a long-term relationship with them to encourage repeat business.
Required Skills and Expectations:
1. Strong communication skills: Ability to effectively communicate with customers, understand their needs, and explain product features and benefits.
2. Good interpersonal skills: Ability to build rapport with customers, provide excellent customer service, and handle customer inquiries and complaints professionally.
3. Basic math skills: Ability to handle cash transactions, calculate totals, discounts, and make change accurately.
4. Ability to work in a team: Willingness to collaborate with colleagues, share information, and support team goals to achieve sales targets.
5. Detail-oriented: Ability to pay attention to detail, maintain an organized workspace, and ensure accurate processing of sales transactions.