Key Responsibilities:
1. Clean and tidy guest rooms: Ensure that all guest rooms are cleaned and tidied according to the hotel's standards to provide a comfortable and pleasant stay for guests.
2. Change linens and towels: Replace used linens and towels with clean ones to maintain cleanliness and hygiene in the rooms.
3. Restock amenities: Refill amenities such as soap, shampoo, and toilet paper to ensure that guests have everything they need during their stay.
4. Report maintenance issues: Identify and report any maintenance issues or damage in the rooms to the appropriate department for prompt resolution.
5. Follow safety procedures: Adhere to safety protocols and guidelines to ensure a safe working environment for yourself and guests.
Required Skills and Expectations:
1. Attention to detail: Ability to pay close attention to detail to ensure that rooms are cleaned and organized effectively.
2. Time management: Efficient time management skills to complete cleaning tasks within a given timeframe.
3. Physical stamina: Ability to perform physical tasks such as bending, lifting, and standing for long periods of time.
4. Team player: Willingness to work collaboratively with colleagues to achieve common goals and provide excellent service to guests.
5. Good communication: Clear communication skills to report any issues or communicate with guests as needed.