Restaurant Hostess

Bangalore Hospitality

A fine dining hostess plays a crucial role in creating a positive and memorable experience for guests at a high-end restaurant. Their responsibilities go beyond just greeting guests and seating them. Here are the typical roles and responsibilities of a fine dining hostess:

Greeting and Welcoming Guests:

Welcome guests with a warm and friendly demeanor as they enter the restaurant.

Address guests by name if possible, as a personalized touch can enhance the dining experience.

Reservation Management:

Manage reservations, ensuring that the restaurant's reservation book is accurate and up-to-date.

Coordinate with the reservations team to optimize table allocation based on reservations and walk-ins.

Seating Guests:

Escort guests to their tables, ensuring they are comfortable and have a clear understanding of the menu.

Pay attention to special requests, such as seating preferences or dietary restrictions, and accommodate them to the best of your ability.

Coat Check:

Offer coat check services to guests, especially during colder seasons.

Ensure the safe storage of coats and personal belongings.

Menu Presentation:

Provide guests with menus and explain any specials or unique features of the menu.

Answer questions about the menu, including ingredients, preparation methods, and recommendations.

Coordination with Servers:

Communicate guest preferences and special requests to the serving staff to ensure a seamless dining experience.

Maintain clear and open lines of communication with the kitchen and bar staff to ensure timely service.

Handling Guest Concerns:

Address any guest complaints or concerns promptly and professionally.

Notify management or the appropriate staff when issues require further attention.

Maintain Appearance and Atmosphere:

Ensure that the restaurant's ambiance and appearance are well-maintained, including lighting, music, and decor.

Set and reset tables with attention to detail, ensuring that they are clean and properly arranged.

Guest Farewell:

Experience : 2 - 8 Years

No. of Openings : 2

Education : Diploma, Advanced/Higher Diploma

Role : Restaurant Hostess

Industry Type : Hotel / Restaurant / Hospitality

Gender : Female

Job Country : India