Restaurant Hostess

Bangalore Hospitality

a fine dining hostess plays a crucial role in creating a positive and memorable experience for guests at a high-end restaurant. their responsibilities go beyond just greeting guests and seating them. here are the typical roles and responsibilities of a fine dining hostess:

greeting and welcoming guests:

welcome guests with a warm and friendly demeanor as they enter the restaurant.

address guests by name if possible, as a personalized touch can enhance the dining experience.

reservation management:

manage reservations, ensuring that the restaurant's reservation book is accurate and up-to-date.

coordinate with the reservations team to optimize table allocation based on reservations and walk-ins.

seating guests:

escort guests to their tables, ensuring they are comfortable and have a clear understanding of the menu.

pay attention to special requests, such as seating preferences or dietary restrictions, and accommodate them to the best of your ability.

coat check:

offer coat check services to guests, especially during colder seasons.

ensure the safe storage of coats and personal belongings.

menu presentation:

provide guests with menus and explain any specials or unique features of the menu.

answer questions about the menu, including ingredients, preparation methods, and recommendations.

coordination with servers:

communicate guest preferences and special requests to the serving staff to ensure a seamless dining experience.

maintain clear and open lines of communication with the kitchen and bar staff to ensure timely service.

handling guest concerns:

address any guest complaints or concerns promptly and professionally.

notify management or the appropriate staff when issues require further attention.

maintain appearance and atmosphere:

ensure that the restaurant's ambiance and appearance are well-maintained, including lighting, music, and decor.

set and reset tables with attention to detail, ensuring that they are clean and properly arranged.

guest farewell:

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Diploma, Advanced/Higher Diploma

• Role

  Restaurant Hostess

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office