- manage hotel booking reservations: the reservation officer is responsible for handling all hotel booking reservations, ensuring they are accurate and up-to-date.
- coordinate with otas (online travel agencies): the reservation officer must work closely with online travel agencies to ensure bookings are processed correctly and efficiently.
- utilize social networking platforms: the reservation officer should use social networking platforms to promote the hotel's reservation services and attract potential customers.
- implement online advertising strategies: the reservation officer will be in charge of creating and implementing online advertising campaigns to increase bookings and revenue.
- provide excellent customer service: the reservation officer must have excellent communication skills and be able to provide exceptional customer service to clients with booking inquiries or issues.
required skills and expectations:
- proven experience in hotel booking or reservation management.
- knowledge of ota systems and processes.
- proficiency in using social networking platforms for business purposes.
- understanding of online advertising strategies and techniques.
- excellent communication and customer service skills.
- ability to multitask and work efficiently in a fast-paced environment.
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate (B.A, B.B.A, B.Com)
Role
Reservation Officer
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Bhopal