Hiring For Relationship Executive

Key Responsibilities:

• Responsible for making outbound calls and regular follow up on leads assigned.

• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the

right product to the Customers.

• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

• Explaining the product features in detail and how to use the packages.

• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

• Address all the issues / grievances of customers and provide the right customer experience. • Capture the insights from customer interactions and share it with the internal team.

• Strictly adhere to the process requirements

Skill and Competencies required:

Functional

• Business Knowledge Process Knowledge

• Product Knowledge

• Customer Orientation

• Language skills - English / Regional language

• Telemarketing / Selling Skills

• Basic computer skills - MS Excel, Word

Behavioral

• Values - Integrity / Honesty / Respect

• Communication - Oral & Written skills / Listening

• Executive Presence

• Business / Telephone Etiquette

• Influencing Skills

• Empathy

• Self-driven / Initiative

• Ability to manage stress

• Willingness to learn

Education and Experience:

• Fresher's - Graduate in any stream / awaiting final year result / Graduate with arrears can also apply

• Minimum of 6 Months - 4 years' experience in Telesales / Tele calling / Telemarketing / Collections / Retention /

Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Benefits

• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided

• Attractive Incentive

• Opportunities to learn and grow with the Company

• Shifts: General Shifts, (9:30AM to 6:30PM)

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Relationship Executive

• Industry Type

  Telecom / ISP

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Laptop, Health Insurance, ESI

• Face Interview Location

  BharatMatrimony 2nd Floor, Zudio – The Pavilion Pavilion 175, Bannerghatta Road Dollars Colony, Ranka Colony, Bilekahalli Bengaluru, Karnataka – 560076, India