Key Responsibilities:
1. Loading and unloading baggage and cargo from aircraft: Ramp agents are responsible for safely loading and unloading baggage and cargo from aircraft, ensuring that items are properly secured and distributed.
2. Directing aircraft to proper parking positions: Ramp agents must direct aircraft to the correct parking positions using hand signals, communication devices, or light wands to ensure smooth operations on the ramp.
3. Marshalling aircraft in and out of gates: Ramp agents guide aircraft in and out of gates by using hand signals and communication devices to ensure safe and efficient movement on the ramp.
4. Assisting with aircraft pushback: Ramp agents help pushback aircraft from gates by operating equipment such as tow tractors and tugs to safely move the aircraft away from the gate.
Required Skills and Expectations:
- Ability to lift heavy objects: Ramp agents must be physically fit and able to lift heavy objects, such as baggage and cargo, to perform their duties effectively.
- Good communication skills: It is important for ramp agents to have clear communication skills to coordinate with other team members and pilots on the ramp.
- Attention to detail: Ramp agents should have keen attention to detail to ensure that baggage and cargo are correctly loaded and unloaded from aircraft.
- Ability to work in a fast-paced environment: The role of a ramp agent can be fast-paced and demanding, requiring individuals to work efficiently under pressure.